Technology suddenly failing? As a student, we’ve all been there. Wether it’s a laptop getting stuck during an important project, issues with logging in or a smartphone no longer willing to connect to the HOGENT network, technical issues always present themselves at a bad time. Luckily, RITA is here to help.
RITA keeps supporting students with varying IT-related questions and technical problems. The beauty of RITA is that it’s run by fellow students who are always ready behind the scenes to help others. With their knowledge and experience, they help students with problems regarding the network, questions about Chamilo, Orion, Wallie and other digital hurdles during their student life.
Good news: RITA extends her opening times!
As of now, RITA is available on monday, tuesday and thursday. That does mean that tuesday is no longer possible.
You can reach out to RITA by sending an email: rita@hogent.be
Prefer in-person support?
In that case, you can come to our in-person helpdesk in the library on campus Schoonmeersen. Our volunteers are available to help you on monday and thursday from 17 – 19h, as well as on wednesday from 12h30 – 13h30. You can find them on the second floor at the red teacher’s desk.
In short: RITA remains the spot where students help each other with digital problems. Thanks to the new opening days, it will become even easier to get support when you need it.
For more information, visit www.revolte.gent/en/rita.